Problem with Virtual Terminal Network (VTN)Nigeria Multidox .:.:. Forum
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Posted by Faith Uche
on April 16, 2009 at 10:20:56:
I was referred to Virtual Terminal networks located at www.virtualterminalnetwork.com by graphcard since this was the only means made available for Nigerians to make payments to graphcard. I entered graphcard because I was interested in getting a virtual credit card from them since it comes with a US address and the cards offered by Nigerian banks were not well accepted on some sites that i deal with. Now, I just wanted to make the payments to graphcard through www.virtualterminalnetwork.com as recommended and VTN referred me to make payments to any of their UBA bank branches into an account number. I actually made the payment into their account and into one of their mentioned branches but it has been 2 weeks now and VTN has not credited my online account with them. Each time I logged into VTN, my account balance reads zero and I am not able to make any payments to graphcard through them ever since. VTN has not sent me any mail and they do not have any office in Lagos or phone number or even email address that I can contact them with for clarifications. How long will it take for them to credit my account after I have fulfilled all their requirements. How do i contact VTN as the only thing i have is the teller I paid with and their web address? Follow Ups: Re: Problem with Virtual Terminal Network (VTN) Posted by Faith Uche
on April 16, 2009 at 10:29:07:
 Funny enough i went to www.virtualterminalnetwork.com today and navigated to their forum and saw that i was not the only one having the funding problem. I don't know if VTN is trying to be fraudulent or just delaying one's business. I don't think after this experience and delay i would think about doing business with them again. " I have tried everything i know to fund my graphcard account using vtn but nothing works. I logged in my graphcard and activate the add fund, after i filled the amount and send it kept telling me that "WE HAVE BEEN NOTIFIED" and nothing more. I reported this matter to the help desk with ticket 00000064 but the did nothing about it. This has lingered beyond one week now and i'm discouraged. I desperately want to use the money to buy something with my visa card. If the adim know that they are not yet ready to do business, why are they wasting our time. they should hurry and do something about my case. I have tried everything i know to fund my graphcard account using vtn but nothing works. I logged in my graphcard and activate the add fund, after i filled the amount and send it kept telling me that "WE HAVE BEEN NOTIFIED" and nothing more. I reported this matter to the help desk with ticket 00000064 but the did nothing about it. This has lingered beyond one week now and i'm discouraged. I desperately want to use the money to buy something with my visa card. If the adim know that they are not yet ready to do business, why are they wasting our time. they should hurry and do something about my case. Engr Chukwuma Ugha is a internet guru and owner of www.emoneyinformation.com a website were tips and ideas about making money easily online is display for free access. Hello, Log in to your Graphcard account. Click "Add funds". Click "VTN" Type in the amount you have in Naira into the "Amount in Naira:" field. Click the checkout button under.
If the amount you get as net amount is not up to the amount you want in your Grahcard account, click back and keep increasing the Naira amount you enter until it reaches the USD amount you want in Graphcard. When you are satisfied, click the checkout button to proceed to log in to your VTN account to confirm If you don't have money in your VTN account, fund it. Click "How To Add Funds" from inside your VTN account to learn how to fund your VTN account. Then go back to carry out the steps described above. Your Graphcard account will be funded instantly. Regards. Log in to your Graphcard account. Click "Add funds". Click "VTN" Type in the amount you have in Naira into the "Amount in Naira:" field. Click the checkout button under.
If the amount you get as net amount is not up to the amount you want in your Grahcard account, click back and keep increasing the Naira amount you enter until it reaches the USD amount you want in Graphcard. When you are satisfied, click the checkout button to proceed to log in to your VTN account to confirm If you don't have money in your VTN account, fund it. Click "How To Add Funds" from inside your VTN account to learn how to fund your VTN account. Then go back to carry out the steps described above. Your Graphcard account will be funded instantly. Regards. Moderator KINSMAN PLEASE FUND MY VTN ACCOUNT. (in reply to kola.sanni) PLEASE KINDLY ASSIST CREDITING MY VTN ACCOUNT.I HAVE PAID IT'S TAKEN MORE THAN 24HRS NOW.I CHECKED MY A/C NO FUND WAS THERE.I HAVE TRIED TO REACH YOUR HELP DESK TO AVAIL.PLEASE DO RECTIFY THIS CHALLENGE ASAP BECAUSE THIS IS CAUSING ME A LOT OF DELAYS PLEASE KINDLY ASSIST CREDITING MY VTN ACCOUNT.I HAVE PAID IT'S TAKEN MORE THAAN 24HRS NOW.I CHECKED MY A/C NO FUND WAS THERE.I HAVE TRIED TO REACH YOUR HELP DESK TO AVAIL.PLEASE DO RECTIFY THIS CHALLENGE ASAP BECAUSE THIS IS CAUSING ME A LOT OF DELAYS Thanks for your enquiry and comments.
Our goal is to answer your enquiries satisfactorily first time, and that's why we have tailored our response specifically towards this enquiry. ========================================== Please note that the information described below is for those interested in real time integration. If your goal is just to receive payments into your VTN account, then all you have to do is give your VTN email to your customers. If you desire more, please read on. First, be rest assured that we will assist you as much as you need our help throughout the process. All we require of you is commitment to get it done.
This process require an intermediate level understanding of web development. If you do not have the expertise to implement this process, you should contact our technical support In order for you to integrate a web site with VTN and accept payments, you should register as a merchant at: www.virtualterminalnetwork.com
This process should take about 30-60 mins depending on what you are trying to achieve. Here are the following topics that are needed for integrating your website with VTN How does VTN Integration work? HTML Code for Posting values to VTN from your site How to add a Call Back URL for your site ASP Code for Callback URL PHP Code for Callback URL
Sorry for the late response and feel free to express your critics and appraisal of our service again. Regards. Thanks for your enquiry and comments.
Our goal is to answer your enquiries satisfactorily first time, and that's why we have tailored our response specifically towards this enquiry. ========================================== Please note that the information described below is for those interested in real time integration. If your goal is just to receive payments into your VTN account, then all you have to do is give your VTN email to your customers. If you desire more, please read on. First, be rest assured that we will assist you as much as you need our help throughout the process. All we require of you is commitment to get it done.
This process require an intermediate level understanding of web development. If you do not have the expertise to implement this process, you should contact our technical support In order for you to integrate a web site with VTN and accept payments, you should register as a merchant at: www.virtualterminalnetwork.com Moderator kenny l really don't understand what both the VTN and Graphcard customer support are up to ; they barely respond to ANY tickets . l have sent tickets that are piling up there , but no response - with all the plights and min-filled troubling questions - just no one to reply or attend to them . VTN don't even have a phone contact ; which would have made all these easier indeed, instead they put in that of Graphcard U.S. in their Contact Us page . l really don't know . But they keep bombarding my mail day in day out , but when you ask one simple question/make a request/send ticket - they go dumb. l really don't understand what both the VTN and Graphcard customer support are up to ; they barely respond to ANY tickets . l have sent tickets that are piling up there , but no response - with all the plights and min-filled troubling questions - just no one to reply or attend to them . VTN don't even have a phone contact ; which would have made all these easier indeed, instead they put in that of Graphcard U.S. in their Contact Us page . l really don't know . But they keep bombarding my mail day in day out , but when you ask one simple question/make a request/send ticket - they go dumb. " --------------From http://www.virtualterminalnetwork.com/forum/ Posted by
on September 27, 2009 at 17:19:39:
VTN PLEASE WHY THIS DELAY OVER THE CREDITING OF MY ACCOUNT ?FIRST YOU WROTE ME SAYING BANK PHB FORGOT TO INCLUDE MY TELLER NO. I SCANNED THE TELLER AND SENT TO YOU .NOW YOU ARE TELLING THE RECORD OF MY CASH DEPOSITE HAS BEEN DELETED FROM YOUY SYSTEM.THIS IS NOT COMFORTABLE ENOUGH.HABA VTN DO,NT YOU KNOW THAT QUALITY,QUANTITY AND SPEED OF DELIVERY OF SERVICES FROM YOU TO US THAT WILL ENCOURAGE US TO REFER MORE USER TO YOUR SERVICES.PLEASE RESOLVE MY TRANSACTION FAST---I AM WAITING Posted by
on March 06, 2010 at 12:25:05:
please,i dont understand what is happening,anytime i want to login to my newly created VTN act,they always tell me incorect login details.please can anyone explain what is happening. Posted by
on July 23, 2010 at 06:09:54:
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