MTN Nigeria Welcome backNigeria Multidox .:.:. Forum
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Posted by Nkem
on June 20, 2009 at 03:01:07:
MTN Nigeria welcome back is a package for reactivating the sims of prepaid customers who may have lost their lines, have it stolen or destroyed. Now replacing one's mtn line has gotten easier but there are still conditions that will need to be met to gain full benefits on the welcome back pack. I got this from their website on http://www.mtnonline.com/customercare/welcomeback.aspx: We introduce to you the MTN online Welcome back services for our prepaid Customers, another effort at improving the satisfaction of you, our valued customers. If you have lost your MTN Prepaid line, or it's been stolen or it's damaged, then this service offers you the means of replacing the line with much ease...... just click, fill the Welcome Back Form, and submit Before you fill the form, there are just a few mandatory conditions you must meet for the processing of your request to be successful. Please read through: The Lost/Stolen/damaged line MUST be a Prepaid Line. This service is not yet available to Post- paid customers. Your line must still be active on the MTN network at the time it was lost or stolen i.e you are still within 3 months from the date you last loaded a recharge card or made a call with your line before you misplaced it. You need to buy a brand NEW Prepaid SIM pack, and DO NOT put it in a handset before filling the Welcome Back form. You can only put your new SIM pack into a phone for use after 48hours of submitiing your request AND/OR once you receive a confirmation of receipt that your filled welcome back request has been processed. Please note that there may be an additional delay with requests made after 12noon on Fridays. The submitted request will ONLY be processed if at least two (2) of the validation questions asked are correctly answered. If otherwise, the request will not be processed, and you will be informed via email, a phone call or SMS to the alternative number provided." Follow Ups: Re: MTN Nigeria Welcome back Posted by OKOLI CHUKWUDIEBERE
on November 05, 2009 at 00:00:19:
 i lost my phone with my sim card in side it and i required a welcome back from mtn` Posted by
on November 17, 2009 at 11:08:48:
 i have tried it on www.mtnonline.com for several days with no luck. Pls help my situation. Posted by
on December 04, 2009 at 22:38:25:
 I have lost my mtn sim card similarly i have lost my sim pack so i need to welcome back the sim Posted by
on December 05, 2009 at 23:35:51:
pls i nid a sim swap Posted by
on December 06, 2009 at 08:36:14:
i have been trying to retrieve this line and am still having problem with it after completely filling the welcome back form yesterday and today,pls i need u to help me out with the line,it is very important cos it's a business line,God bless u as u do. Posted by
on December 06, 2009 at 09:58:44:
i need a welcome back form Posted by
on December 06, 2009 at 11:25:07:
i filled the sim swap form to retrieve my stolen line but i couldnt confirm my request because of network problem.i want to know the status of my request Posted by
on December 08, 2009 at 14:04:46:
PLEASE I LOST MY PONE AND MTN LINE I WANT OT GET A WELLCOME BACK LINE WIHT MY OLD NUMBER Posted by
on December 09, 2009 at 02:41:43:
my phone gpt stolen on 25/11/2009 @ my working place. Posted by
on December 09, 2009 at 06:26:32:
My SIM Code was blocked and customer services claimed to have unblocked it when i called them, but the message on my set upon switch on is still "SIM REJECTED" Please I need to swap the SIM, Where do I get the welcome back form? Thanks Posted by
on December 09, 2009 at 08:24:11:
my line is blucking . Posted by BLESSING YAKUBU
on December 10, 2009 at 02:47:58:
 PLEASE I LOST MY PHONE WITH MTN LINE, I WANT TO GET A WELCOME BACK WITH MY OLD NUMBER 07062190536 PUK 12244272 & NEW LINE NUMBER 08131897795 PUK 74215533. THANKS Posted by
on December 11, 2009 at 05:25:52:
REQUEST FOR SIM SWAP SIM WAS LOST IS 08034027298 NEW LINE NUMBER 08133529576 Posted by
on December 11, 2009 at 11:01:05:
I lost my mtn line old 08034264275 puk- 65423413 while new 08131045425 puk- 49191277 please prompt attention would be welcome. Thanks Posted by
on December 11, 2009 at 12:42:11:
i want to do a welcome back Posted by
on December 12, 2009 at 12:33:20:
my phone was stolen with my sim i need a welcom back, my lost phone number is 07035077161 with puk number 80027644 And new number 08132458605 with puk number 51605262 i need a welcomback pls Posted by
on December 14, 2009 at 15:03:23:
 I lost my phone and i successfully welcomed back my sim, but my problem is i dont receive text message via the sim becouse is not possible.My No. is 08036367497 Posted by
on December 15, 2009 at 09:52:34:
PLS I WANT TO DO WELCOME BACK OF MY LINE NOW PLS WHERE CAN I GET IT NOW, OR IT IS NOT POSSIBLE ON INTERNET AGAIN..... IF IT IS NOT POSSIBLE THAT ME SAME ON MTN NETWORK Posted by
on December 16, 2009 at 06:50:30:
I need a welcome back of my stolen line;07036818421 with this new line;08133639396 Posted by
on December 17, 2009 at 11:19:53:
I want my mtn welcome bk.pls reply me via email. -- Posted by
on December 20, 2009 at 11:25:11:
i want to welcome back my number 07063590214. Posted by
on December 24, 2009 at 00:15:09:
 i called customer service yesterday morning for a sim swap, i'ld like to confirm if its been done now as all efforts to reach customer service on phone has proved abortive. thanks Posted by
on December 25, 2009 at 23:29:14:
i need a welcome back on my stolen line 08068443035 with this new line 08132696986 Posted by
on December 26, 2009 at 07:34:57:
pls am requestin 4 a simswap for 07036822707 with dis new line 08132537035 Posted by
on December 27, 2009 at 12:41:01:
My phone was stolen 3wks ago wt my sim,i request a simswap wt dis new sim(08130781185) in2 d old sim(08030554873) Posted by
on December 29, 2009 at 03:23:42:
 PLEASE I WANT MY LINE DEACTIVATED. IT WAS STOLLEN AND HAVE NOT BEEN RECOVERED. I WANT IT REYURNED TO ME WHEN I BUY AN MTN SIM CARD. THE NUMBER IS 08135357444 Posted by
on January 01, 2010 at 11:11:00:
I have been LOST my sim, i need welcome back on this line 08065939810, new pack sim line 08133529774, and three frequently dial nomber 08036034214, 07030320769, 08069199593 my last recharge is 400 you can reach me through 08036230769 thanks Posted by
on January 01, 2010 at 12:25:39:
it given very hard to the customer in my area if they have Lost, damage or stolen their sim. How mtn allow me to do a prepaid customer welcome back/sim swap, by given me adress & password for lodgin in your web site. you can reach me through this nomber 08036230769 happy new year thanks. Posted by
on January 09, 2010 at 09:57:01:
my phone was stolen two days ago Posted by
on January 23, 2010 at 05:55:08:
my sin card was blocked cause i forgot my password and it is requesting puk code.please i need the line.thanks Posted by
on February 13, 2010 at 02:52:24:
I don't no d prosses that rep my mtnline Posted by
on March 05, 2010 at 05:02:33:
I luv mtn
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