We introduce to you the MTN online Welcome back services for our prepaid Customers, another effort at improving the satisfaction of you, our valued customers.
If you have lost your MTN Prepaid line, or it's been stolen or it's damaged, then this service offers you the means of replacing the line with much ease...... just click, fill the Welcome Back Form, and submit
Before you fill the form, there are just a few mandatory conditions you must meet for the processing of your request to be successful. Please read through:
The Lost/Stolen/damaged line MUST be a Prepaid Line. This service is not yet available to Post- paid customers.
Your line must still be active on the MTN network at the time it was lost or stolen i.e you are still within 3 months from the date you last loaded a recharge card or made a call with your line before you misplaced it.
You need to buy a brand NEW Prepaid SIM pack, and DO NOT put it in a handset before filling the Welcome Back form.
You can only put your new SIM pack into a phone for use after 48hours of submitiing your request AND/OR once you receive a confirmation of receipt that your filled welcome back request has been processed.
Please note that there may be an additional delay with requests made after 12noon on Fridays.
The submitted request will ONLY be processed if at least two (2) of the validation questions asked are correctly answered. If otherwise, the request will not be processed, and you will be informed via email, a phone call or SMS to the alternative number provided."
Go to MTN Nigeria welcome back
Re: MTN Nigeria Welcome back
Posted by OKOLI CHUKWUDIEBERE
on November 05, 2009 at 00:00:19:
In Reply to: MTN Nigeria Welcome back posted by
Nkem on June 20, 2009 at 03:01:07:
i lost my phone with my sim card in side it and i required a welcome back from mtn`
Re: MTN Nigeria Welcome back
Posted by
on November 17, 2009 at 11:08:48:
In Reply to: MTN Nigeria Welcome back posted by
Nkem on June 20, 2009 at 03:01:07:
i have tried it on www.mtnonline.com for several days with no luck. Pls help my situation.
Re: MTN Nigeria Welcome back
Posted by
on December 04, 2009 at 22:38:25:
In Reply to: MTN Nigeria Welcome back posted by
Nkem on June 20, 2009 at 03:01:07:
I have lost my mtn sim card similarly i have lost my sim pack so i need to welcome back the sim
Re: MTN Nigeria Welcome back
Posted by
on December 05, 2009 at 23:35:51:
In Reply to: MTN Nigeria Welcome back posted by
Nkem on June 20, 2009 at 03:01:07:
pls i nid a sim swap
Re: MTN Nigeria Welcome back
Posted by
on December 06, 2009 at 08:36:14:
In Reply to: MTN Nigeria Welcome back posted by
Nkem on June 20, 2009 at 03:01:07:
i have been trying to retrieve this line and am still having problem with it after completely filling the welcome back form yesterday and today,pls i need u to help me out with the line,it is very important cos it's a business line,God bless u as u do.
Send me a message:
Re: MTN Nigeria Welcome back
Posted by
on December 06, 2009 at 09:58:44:
In Reply to: MTN Nigeria Welcome back posted by
Nkem on June 20, 2009 at 03:01:07:
i need a welcome back form
Re: MTN Nigeria Welcome back
Posted by
on December 06, 2009 at 11:25:07:
In Reply to: MTN Nigeria Welcome back posted by
Nkem on June 20, 2009 at 03:01:07:
i filled the sim swap form to retrieve my stolen line but i couldnt confirm my request because of network problem.i want to know the status of my request
Re: MTN Nigeria Welcome back
Posted by
on December 08, 2009 at 14:04:46:
In Reply to: MTN Nigeria Welcome back posted by
Nkem on June 20, 2009 at 03:01:07:
PLEASE I LOST MY PONE AND MTN LINE I WANT OT GET A WELLCOME BACK LINE WIHT MY OLD NUMBER
Re: MTN Nigeria Welcome back
Posted by
on December 09, 2009 at 02:41:43:
In Reply to: MTN Nigeria Welcome back posted by
Nkem on June 20, 2009 at 03:01:07:
my phone gpt stolen on 25/11/2009 @ my working place.
Re: MTN Nigeria Welcome back
Posted by
on December 09, 2009 at 06:26:32:
In Reply to: MTN Nigeria Welcome back posted by
Nkem on June 20, 2009 at 03:01:07:
My SIM Code was blocked and customer services claimed to have unblocked it when i called them, but the message on my set upon switch on is still "SIM REJECTED" Please I need to swap the SIM, Where do I get the welcome back form? Thanks
Send me a message:
Re: MTN Nigeria Welcome back
Posted by
on December 09, 2009 at 08:24:11:
In Reply to: MTN Nigeria Welcome back posted by
Nkem on June 20, 2009 at 03:01:07:
my line is blucking .
Re: MTN Nigeria Welcome back
Posted by BLESSING YAKUBU
on December 10, 2009 at 02:47:58:
In Reply to: MTN Nigeria Welcome back posted by
Nkem on June 20, 2009 at 03:01:07:
PLEASE I LOST MY PHONE WITH MTN LINE, I WANT TO GET A WELCOME BACK WITH MY OLD NUMBER 07062190536 PUK 12244272 & NEW LINE NUMBER 08131897795 PUK 74215533. THANKS
Re: MTN Nigeria Welcome back
Posted by
on December 11, 2009 at 05:25:52:
In Reply to: MTN Nigeria Welcome back posted by
Nkem on June 20, 2009 at 03:01:07:
REQUEST FOR SIM SWAP SIM WAS LOST IS 08034027298 NEW LINE NUMBER 08133529576
Re: MTN Nigeria Welcome back
Posted by
on December 11, 2009 at 11:01:05:
In Reply to: MTN Nigeria Welcome back posted by
Nkem on June 20, 2009 at 03:01:07:
I lost my mtn line old 08034264275 puk- 65423413 while new 08131045425 puk- 49191277 please prompt attention would be welcome. Thanks
Send me a message:
Re: MTN Nigeria Welcome back
Posted by
on December 11, 2009 at 12:42:11:
In Reply to: MTN Nigeria Welcome back posted by
Nkem on June 20, 2009 at 03:01:07:
i want to do a welcome back
Send me a message:
Re: MTN Nigeria Welcome back
Posted by
on December 12, 2009 at 12:33:20:
In Reply to: MTN Nigeria Welcome back posted by
Nkem on June 20, 2009 at 03:01:07:
my phone was stolen with my sim i need a welcom back, my lost phone number is 07035077161 with puk number 80027644 And new number 08132458605 with puk number 51605262 i need a welcomback pls
Re: MTN Nigeria Welcome back
Posted by
on December 14, 2009 at 15:03:23:
In Reply to: MTN Nigeria Welcome back posted by
Nkem on June 20, 2009 at 03:01:07:
I lost my phone and i successfully welcomed back my sim, but my problem is i dont receive text message via the sim becouse is not possible.My No. is 08036367497
Send me a message:
Re: MTN Nigeria Welcome back
Posted by
on December 15, 2009 at 09:52:34:
In Reply to: MTN Nigeria Welcome back posted by
Nkem on June 20, 2009 at 03:01:07:
PLS I WANT TO DO WELCOME BACK OF MY LINE NOW PLS WHERE CAN I GET IT NOW, OR IT IS NOT POSSIBLE ON INTERNET AGAIN..... IF IT IS NOT POSSIBLE THAT ME SAME ON MTN NETWORK
Re: MTN Nigeria Welcome back
Posted by
on December 16, 2009 at 06:50:30:
In Reply to: MTN Nigeria Welcome back posted by
Nkem on June 20, 2009 at 03:01:07:
I need a welcome back of my stolen line;07036818421 with this new line;08133639396
Re: MTN Nigeria Welcome back
Posted by
on December 17, 2009 at 11:19:53:
In Reply to: MTN Nigeria Welcome back posted by
Nkem on June 20, 2009 at 03:01:07:
I want my mtn welcome bk.pls reply me via email.
--
Sent on a phone using T9space.com
Send me a message:
Re: MTN Nigeria Welcome back
Posted by
on December 20, 2009 at 11:25:11:
In Reply to: MTN Nigeria Welcome back posted by
Nkem on June 20, 2009 at 03:01:07:
i want to welcome back my number 07063590214.
Re: MTN Nigeria Welcome back
Posted by
on December 24, 2009 at 00:15:09:
In Reply to: MTN Nigeria Welcome back posted by
Nkem on June 20, 2009 at 03:01:07:
i called customer service yesterday morning for a sim swap, i'ld like to confirm if its been done now as all efforts to reach customer service on phone has proved abortive. thanks
Re: MTN Nigeria Welcome back
Posted by
on December 25, 2009 at 23:29:14:
In Reply to: MTN Nigeria Welcome back posted by
Nkem on June 20, 2009 at 03:01:07:
i need a welcome back on my stolen line 08068443035 with this new line 08132696986
Re: MTN Nigeria Welcome back
Posted by
on December 26, 2009 at 07:34:57:
In Reply to: MTN Nigeria Welcome back posted by
Nkem on June 20, 2009 at 03:01:07:
pls am requestin 4 a simswap for 07036822707 with dis new line 08132537035
Re: MTN Nigeria Welcome back
Posted by
on December 27, 2009 at 12:41:01:
In Reply to: MTN Nigeria Welcome back posted by
Nkem on June 20, 2009 at 03:01:07:
My phone was stolen 3wks ago wt my sim,i request a simswap wt dis new sim(08130781185) in2 d old sim(08030554873)
Re: MTN Nigeria Welcome back
Posted by
on December 29, 2009 at 03:23:42:
In Reply to: MTN Nigeria Welcome back posted by
Nkem on June 20, 2009 at 03:01:07:
PLEASE I WANT MY LINE DEACTIVATED. IT WAS STOLLEN AND HAVE NOT BEEN RECOVERED. I WANT IT REYURNED TO ME WHEN I BUY AN MTN SIM CARD. THE NUMBER IS 08135357444
Re: MTN Nigeria Welcome back
Posted by
on January 01, 2010 at 11:11:00:
In Reply to: MTN Nigeria Welcome back posted by
Nkem on June 20, 2009 at 03:01:07:
I have been LOST my sim, i need welcome back on this line 08065939810, new pack sim line 08133529774, and three frequently dial nomber 08036034214, 07030320769, 08069199593 my last recharge is 400 you can reach me through 08036230769 thanks
Re: MTN Nigeria Welcome back
Posted by
on January 01, 2010 at 12:25:39:
In Reply to: MTN Nigeria Welcome back posted by
Nkem on June 20, 2009 at 03:01:07:
it given very hard to the customer in my area if they have Lost, damage or stolen their sim. How mtn allow me to do a prepaid customer welcome back/sim swap, by given me adress & password for lodgin in your web site. you can reach me through this nomber 08036230769 happy new year thanks.
Re: MTN Nigeria Welcome back
Posted by
on January 09, 2010 at 09:57:01:
In Reply to: MTN Nigeria Welcome back posted by
Nkem on June 20, 2009 at 03:01:07:
my phone was stolen two days ago
Re: MTN Nigeria Welcome back
Posted by
on January 23, 2010 at 05:55:08:
In Reply to: MTN Nigeria Welcome back posted by
Nkem on June 20, 2009 at 03:01:07:
my sin card was blocked cause i forgot my password and it is requesting puk code.please i need the line.thanks
Send me a message:
Re: MTN Nigeria Welcome back
Posted by
on February 13, 2010 at 02:52:24:
In Reply to: MTN Nigeria Welcome back posted by
Nkem on June 20, 2009 at 03:01:07:
I don't no d prosses that rep my mtnline
Re: MTN Nigeria Welcome back
Posted by
on March 05, 2010 at 05:02:33:
In Reply to: MTN Nigeria Welcome back posted by
Nkem on June 20, 2009 at 03:01:07:
I luv mtn
Send me a message:
Re: MTN Nigeria Welcome back
Posted by
on March 11, 2010 at 00:38:54:
In Reply to: MTN Nigeria Welcome back posted by
Nkem on June 20, 2009 at 03:01:07:
Iam having difficulties in filling and submitting my mtn welcomeback form.thanks
Re: MTN Nigeria Welcome back
Posted by
on March 11, 2010 at 02:15:54:
In Reply to: MTN Nigeria Welcome back posted by
Nkem on June 20, 2009 at 03:01:07:
i fill the welcome back form but up-to now i did not see reply my old Sim Number is 07035885090 and New Sim Number is 07037098064
Re: MTN Nigeria Welcome back
Posted by
on March 16, 2010 at 02:39:08:
In Reply to: MTN Nigeria Welcome back posted by
Nkem on June 20, 2009 at 03:01:07:
i need my line back.i ve lost many biz on this lost of phone.
Re: MTN Nigeria Welcome back
Posted by
on March 26, 2010 at 03:08:42:
In Reply to: MTN Nigeria Welcome back posted by
Nkem on June 20, 2009 at 03:01:07:
I need a full detailed formation on how to retrieve my damaged line
Re: MTN Nigeria Welcome back
Posted by
on March 30, 2010 at 01:45:20:
In Reply to: MTN Nigeria Welcome back posted by
Nkem on June 20, 2009 at 03:01:07:
i lost my sim card and so i want to retrieve it the number is 07032641120 and the new sim number is 89234010000773607244
Re: MTN Nigeria Welcome back
Posted by
on March 31, 2010 at 06:37:28:
In Reply to: MTN Nigeria Welcome back posted by
Nkem on June 20, 2009 at 03:01:07:
Kudos 2 an org. like this MTN in Nig. Pls i apply 4 welcome back of my damage mtn sim card since yst, my old number :08038250240. & my new mtn no is 08130238908. Pls i want my mtn no. back. 3 frequent dialled no: 08061625928, 08055482957, 07032079172. My last r.charge is #100. Pls i demand urgent attention. Thank U MTN.
Send me a message:
Re: MTN Nigeria Welcome back
Posted by
on April 13, 2010 at 07:23:35:
In Reply to: MTN Nigeria Welcome back posted by
Nkem on June 20, 2009 at 03:01:07:
pls i've filled the form to retrieve my stolen mtn line. the reply is that i shld enter 7charact of my stolen no.& new mo. pls i .don't understand
Re: MTN Nigeria Welcome back
Posted by
on April 14, 2010 at 02:49:43:
In Reply to: MTN Nigeria Welcome back posted by
Nkem on June 20, 2009 at 03:01:07:
Pls help me i lost my friends phone wit d mtn sim card inside it pls need to welcome back the old line which is 07069512422.
Re: MTN Nigeria unbarring outgoing calls
Posted by
on April 24, 2010 at 20:08:36:
In Reply to: MTN Nigeria Welcome back posted by
Nkem on June 20, 2009 at 03:01:07:
Someone mistakenly entered my barring password three wrong times,i can no longer make call.Pls help me out.My no is 07035747983 my password is 1989.Thanks
Re: MTN Nigeria Welcome back
Posted by
on April 29, 2010 at 10:22:12:
In Reply to: MTN Nigeria Welcome back posted by
Nkem on June 20, 2009 at 03:01:07:
I need to my number to new sim
Re: MTN Nigeria Welcome back
Posted by
on April 29, 2010 at 10:37:25:
In Reply to: MTN Nigeria Welcome back posted by
Nkem on June 20, 2009 at 03:01:07:
I lost my mtn
Re: MTN Nigeria Welcome back
Posted by
on May 03, 2010 at 05:16:59:
In Reply to: MTN Nigeria Welcome back posted by
Nkem on June 20, 2009 at 03:01:07:
I nid 2 do a sim swap
Re: MTN Nigeria Welcome back
Posted by
on May 04, 2010 at 20:49:41:
In Reply to: MTN Nigeria Welcome back posted by
Nkem on June 20, 2009 at 03:01:07:
I TANK MTN NIGERIA FOR MY NO 07031527903 THE LINE THAT IS WELCOME BACK TO ME I AM VERY HAPY WITH THEIRE SERVICE LONG LIVE MTN NIGERIA LONG LIVE FEDRAL GOVERNMENT OF NIGERN LONG LIVE THE NIGERIA POLICE SAID BY EVANS MOPOL
Re: MTN Nigeria Welcome back
Posted by
on May 11, 2010 at 10:14:52:
In Reply to: MTN Nigeria Welcome back posted by
Nkem on June 20, 2009 at 03:01:07:
I love mtn
Re: MTN Nigeria Welcome back
Posted by
on May 21, 2010 at 09:09:26:
In Reply to: MTN Nigeria Welcome back posted by
Nkem on June 20, 2009 at 03:01:07:
i lost my mtn line on 18 may 2010 and i call 180 the ask some qestions and the told me that i will see a text i sow the me but it was negative. plz help me i'm losing my job
Send me a message:
Re: MTN Nigeria Welcome back
Posted by Felix
on May 21, 2010 at 09:09:26:
In Reply to: MTN Nigeria Welcome back posted by
Nkem on June 20, 2009 at 03:01:07:
Why don't your do a sim swap. Just buy an mtn sim and do a sim swap yourself online. Go to http://www.multidox.net/blog/1/messages/47.html and check out the info there
Re: MTN Nigeria Welcome back
Posted by
on May 28, 2010 at 14:12:59:
In Reply to: MTN Nigeria Welcome back posted by
Nkem on June 20, 2009 at 03:01:07:
My sim card was damaged either on the 10 or 12 of june 2010 and i want it back.
Re: MTN Nigeria Welcome back
Posted by
on June 08, 2010 at 06:34:49:
In Reply to: MTN Nigeria Welcome back posted by
Nkem on June 20, 2009 at 03:01:07:
Pls i want a welcome back of my lost mtn sim card. i lost it yersterday at about 6.45pm,the no is:08131344299. & i got a new sim for the welcome back which is 08160592077. 3 frequently dialled nos are: 08038776795, 08063540930 , 08065189609. My last r.charge is #400. Pls i need an urgent attention. Thank U MTN.
Re: MTN Nigeria Welcome back
Posted by
on June 09, 2010 at 05:19:26:
In Reply to: MTN Nigeria Welcome back posted by
Nkem on June 20, 2009 at 03:01:07:
my phone was stolen on Friday 4th june,2010. recharged with N200 last and my frequent phone numbers are 07063624253,08035962060,08038048174.I have already filled welcomeback form and submitted since 7th june,2010 but no response and i dont want to insert the new number without directives to do so.
Re: MTN Nigeria Welcome back
Posted by
on June 10, 2010 at 12:08:38:
In Reply to: MTN Nigeria Welcome back posted by
Nkem on June 20, 2009 at 03:01:07:
i want to retrieve my lost line
Send me a message:
Re: MTN Nigeria Welcome back
Posted by
on June 10, 2010 at 12:08:38:
In Reply to: MTN Nigeria Welcome back posted by
Nkem on June 20, 2009 at 03:01:07:
i want to retrieve my lost line
Send me a message:
Re: MTN Nigeria Welcome back
Posted by
on June 12, 2010 at 04:05:25:
In Reply to: MTN Nigeria Welcome back posted by
Nkem on June 20, 2009 at 03:01:07:
my sime got damaged
Re: MTN Nigeria Welcome back
Posted by
on June 14, 2010 at 05:55:15:
In Reply to: MTN Nigeria Welcome back posted by
Nkem on June 20, 2009 at 03:01:07:
i want to reactivate my line
Send me a message:
Re: MTN Nigeria Welcome back
Posted by
on June 20, 2010 at 15:16:01:
In Reply to: MTN Nigeria Welcome back posted by
Nkem on June 20, 2009 at 03:01:07:
please i lost my phone, i want to do wellcome back.the old number and it puk are 07035854565; 79438512 respectively. that of new line are as follows.phone number is 07064837967 and puk number is 12029207 respectively.
Send me a message:
Re: MTN Nigeria Welcome back
Posted by Amos juliet matthew
on July 05, 2010 at 14:29:18:
In Reply to: MTN Nigeria Welcome back posted by
Nkem on June 20, 2009 at 03:01:07:
Hello! Mtn Nigeria, pls i did a sim swap of my brother number (08139100381) yesterday with correct information and i waited for complete 24hrs yet i did not see any sign or comfirmation dat the sim swap is done. Pls why or it can not longer be done over internet again.
Pls send reply to dis number 080648780471
Re: MTN Nigeria Welcome back
Posted by
on July 08, 2010 at 03:52:35:
In Reply to: MTN Nigeria Welcome back posted by
Nkem on June 20, 2009 at 03:01:07:
i want welcom back a no that just lost last week, I am not with the pack, or sim pack again
pls help me
Re: MTN Nigeria Welcome back
Posted by
on July 17, 2010 at 04:30:19:
In Reply to: MTN Nigeria Welcome back posted by
Nkem on June 20, 2009 at 03:01:07:
i want to do my sim welcomeback
Re: MTN Nigeria Welcome back
Posted by
on July 27, 2010 at 02:57:37:
In Reply to: MTN Nigeria Welcome back posted by
Nkem on June 20, 2009 at 03:01:07:
my phone lost and i want to retrieve my lost line, i have find my puk number and even bought a new line to retrieve where can i do it.
Re: MTN Nigeria Welcome back
Posted by
on August 02, 2010 at 04:31:29:
In Reply to: MTN Nigeria Welcome back posted by
Nkem on June 20, 2009 at 03:01:07:
I LOST MY PHONE AND MY SIM CARD. I HERE BY REQUEST FOR WELLCOME BACK OF MY SIM.
Re: MTN Nigeria Welcome back
Posted by
on August 04, 2010 at 07:32:56:
In Reply to: MTN Nigeria Welcome back posted by
Nkem on June 20, 2009 at 03:01:07:
please help me to replace my stolen line 08030876518 with 08162876776
Re: MTN Nigeria Welcome back
Posted by
on August 05, 2010 at 01:57:42:
In Reply to: MTN Nigeria Welcome back posted by
Nkem on June 20, 2009 at 03:01:07:
I LOST MY NUMBER A MONTH A GO,I WANT TO WELCOME IT BACK,THE LOST NUMBER IS 08030626359,NEW NUMBER IS 08164353917,THE PUK NUMBER OF THE OLD SIM IS 40532904
Re: MTN Nigeria Welcome back
Posted by
on August 06, 2010 at 02:24:18:
In Reply to: MTN Nigeria Welcome back posted by
Nkem on June 20, 2009 at 03:01:07:
I lost my line three days ago,I hereby request for welcome back,the lost number is 08062886045,while the brand new line is 08167110824,thanks and God bless you as you do.
Send me a message:
Re: MTN Nigeria Welcome back
Posted by
on August 11, 2010 at 03:18:13:
In Reply to: MTN Nigeria Welcome back posted by
Nkem on June 20, 2009 at 03:01:07:
i wantto retrieved my mtn sim card
Re: MTN Nigeria Welcome back
Posted by
on August 13, 2010 at 03:36:43:
In Reply to: MTN Nigeria Welcome back posted by
Nkem on June 20, 2009 at 03:01:07:
i want welcome back
Send me a message:
Re: MTN Nigeria Welcome back
Posted by
on August 14, 2010 at 07:32:06:
In Reply to: MTN Nigeria Welcome back posted by
Nkem on June 20, 2009 at 03:01:07:
i lost my phone and sim 6 days ago the old number is 07038417122 and new number is 08160783273
Send me a message:
Re: MTN Nigeria Welcome back
Posted by
on August 18, 2010 at 15:51:20:
In Reply to: MTN Nigeria Welcome back posted by
Nkem on June 20, 2009 at 03:01:07:
I hv a problem wit my SIM in which i believe u can see 2 it.The problem is,4 about awk nw i can call out but ican't receive any cal not that my sim was barred.but d information heard from d caller any time they wanted 2 call was that my number is not existing.pls,find soln 2 it
Re: MTN Nigeria Welcome back
Posted by
on August 19, 2010 at 05:12:39:
In Reply to: MTN Nigeria Welcome back posted by
Nkem on June 20, 2009 at 03:01:07:
ilost my sim card 4almost 2weeks now i want welcome back,the lost number;080666660691,puk number;83098069.the new number that i want to use for welcome back;08165737839,puk number;39230814.please i am waiting for message.
Send me a message:
Re: MTN Nigeria Welcome back
Posted by
on August 19, 2010 at 05:22:57:
In Reply to: MTN Nigeria Welcome back posted by
Nkem on June 20, 2009 at 03:01:07:
ilost my sim card 4almost 2weeks now i want welcome back,the lost number;080666660691,puk number;83098069.the new number that i want to use for welcome back;08165737839,puk number;39230814.please i am waiting for message.
Send me a message: